Frequently Asked Questions

Answers about Netlink, NET Token, Netlink Pay, and crypto basics.

NET Token

What is NET Token?
NET is a community utility token built on the Polygon blockchain, separate from the Netlink platform itself.
What's the difference between Netlink and NET Token?
Netlink is the platform — your profile, CV, business page, and wallet, operated by PT Netlink Labs Global. NET Token is a separate community token on Polygon. You don't need NET Token to use Netlink.
What blockchain is NET Token built on?
Polygon.
Do I need NET Token to use Netlink?
No. Netlink's core features — Link in Bio, Digital CV, and Netlink Pay — work without holding any NET Token.
Where can I learn more about NET Token?
Visit netlinktoken.com for details on NET Token.

Wallet

What is Netlink Pay?
Netlink Pay is a smart wallet built into every Netlink profile. Sign in with Google or email and your wallet is ready — no seed phrase required.
What is a NET ID?
A NET ID is the unique number shown on your Netlink Pay card (format NET-00000-00000). It identifies your account inside Netlink Pay. To receive a payment, share your wallet address.
Is Netlink Pay free?
Yes, Netlink Pay is free forever.
Do I need a seed phrase to use Netlink Pay?
No. Netlink Pay is a smart contract wallet with no seed phrase to write down or lose.
What happens if I lose access to my device — can I recover my wallet?
Yes, through Netlink's Trust Recovery process using your recovery email — not a seed phrase.
What currency does Netlink Pay support?
USDC on the Polygon network, along with POL and NET balances.
Does Netlink Pay cover my gas fees?
Netlink plans to sponsor gas fees for users on the Gold and Platinum plans, so sending funds won't require holding POL for gas. This feature is planned but not yet active — for now, all users pay standard Polygon network gas fees.

Crypto

What is a smart contract wallet?
A wallet secured by smart contract logic instead of a single private key you must store yourself — making recovery possible without a seed phrase.
What is Polygon?
Polygon is a fast, low-cost blockchain network. Netlink Pay and NET Token both run on Polygon.
What is USDC?
USDC is a stablecoin — a digital currency pegged 1:1 to the US Dollar.
Do I need to already understand crypto to use Netlink?
No. Netlink Pay is designed so you can sign in with Google or email and start using it immediately, without needing prior crypto knowledge.
Is Netlink Pay safe to use?
Yes. It's a smart contract wallet with no exportable private key, and account recovery goes through a verified Trust Recovery process instead of relying on a seed phrase.